Blue Gilroy Hotel

Poor
Traveller Type: family with young children
  : shower room was big and clean room size was ok but not as big as the room next to me even though we paid the same price for the rooms
  : no smart tv for other nationalities to watch tv in their own language! ****the cleaner *****the cleaner was slamming and banging about at 7am every morning had absolutely no respect for the guests sleeping in their rooms the second morning the cleaner stood outside my room and my sisters at 7:30am on the phone shouting for 20 mins to someone! even though they don’t let new guests in their rooms until 12pm! why would someone do that !!! the breakfast was also very disappointing so we had to have breakfast in a restaurant down the street everyday

Disappointing
Traveller Type: young couple
  : Location!Front desk Yazan was very helpful and cooperative.these type of people should be picked by bigger chains of hotels, because those are hardworking guys,because of them people want to rebook this hotel in future.otherwise not.
  : Breakfast, very limited especially when you coming from America

Good
Traveller Type: family with young children
  : The hotel is very central located. The guy at the reception, Yazan was extremely helpful, since my mom had a little accident. He showed us where the hospital was and accompanied us to the pharmacy.
  : Advices on what can be improved:- in my room there were some cables at one corner. Would not recommend that room to visitors with children- for that money value the breakfast should be rich. - staff should speak at least English. A part of the two guys working at the reception no one else could speak English, therefore the communication with the other workers was impossible.- less noise in the morning from the kitchen. The kitchen is attached to the breakfast room, so you hear very loudly the dishes. In the morning it was disturbing for me- inside the room you can hear the Imam singing very loudly, but this might be a problem in many other hotels as well in that area.

Fair
Traveller Type: group

Good
Traveller Type: group
  : the room was spacious, clean and neat.the location was really perfect.
  : nothing

Wonderful
Traveller Type: group

Very Poor
Traveller Type: young couple
  : We arrived late evening, paid in advance, and they showed us the room. The room was so small that we could not even open any of our luggage. From wall to bed, about 16 inches- on both sides. The space between the bed and the TV wall was so small that you could pass with one foot at a time. We took pictures, went down, and asked to change a room. They refused. While discussing the issue, two other guests showed up and complained about the same thing and how they were promised a sea view room, and for the past three days, they had been promised "tomorrow." I started videotaping the loud upset guests. The owner jumped on me, took the cell phone, and pushed me, telling me to get out of the hotel. He started threatening me that " this is the middle east, and I warn you because you don't know what can happen to you here. " I called the police. When the local policeman arrived, they shook hands, smiled at each other as knowing each other, and just listened to the owner. They never listened to me just told me to leave the hotel. I asked the hotel to try to get another hotel in Istanbul since is about midnight, but he said all hotels were fully booked. We went to Turkey for 16 days, and this experience spoiled our entire trip. We just couldn't believe what a nightmare we had just experienced. I recommend booking.com to investigate this hotel since I'm not the only one they cheated, and stop doing business with them. Thanks. David
  : Providing the service and rooms as they advertise. The staff was violent, threatening after asking to get a room we could at least have space to open a small luggage. They refused and kicked us out of the hotel around midnight.

Very Good
Traveller Type: young couple

Good
Traveller Type: family with young children

Poor
Traveller Type: young couple